Last Update: October 21st, 2002  

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 Delivery Details

Return Policy All orders are usually dispatched via Royal Mail within 24 hours Monday - Friday. The majority of domestic orders are received within 48hrs of placing. European orders tend to take 2 - 3 days. Orders placed from the US / Canada usually take 1 - 2 weeks. All other countries 1 - 3 weeks.
Please note our strict policies on all deliveries:

The price you see is the price you pay including 1st class delivery. In a bid to keep prices as low as possible, 1st class delivery does not include insurance. If your order gets lost or is damaged during transit, we are not liable. We regret we cannot replace or refund any orders in these circumstances.

We recommend you either use Recorded Delivery or Special Delivery. Recorded Delivery is insured upto £27, Special Delivery upto £250. If your order goes missing or is damaged, we can issue you a replacement on the goods immediately. You may need you to write a letter outlining the circumstances.

Recorded Delivery costs an extra £1.50
International Recorded costs an extra £4.00
Special Delivery costs an extra £4.00